Reviews

We’re proud of the service we deliver to our customers and are delighted to welcome so many of them back for return visits.

Here’s a collection of some of the great reviews and feedback we’ve received from press and public.

If you’ve got anything you’d like to add, we’d love to hear from you… you can leave a review or comment at the bottom of the page, get in touch via Facebook or Twitter, or contact us the old-fashioned way.

Read all about us in the press

Customer reviews

Dr Mike Davies (right) with Dragon Tours customers
Dr Mike Davies (right) with Dragon Tours customers

Dr Berwyn E Jones, President Great Plains Welsh Heritage Project

“I thought I knew Wales, but Mike showed me things I never dreamt of, and explained their fascinating historical significance. And it was FUN!

“The greatest tour I have ever taken. Mike is a terrific guide. Mike’s knowledge of Welsh history made this much more than a sightseeing tour; it was an education.”

The Renfro/McMurtry Family 

“Mike Davies and Dragon Tours far exceeded our expectations. Mike is an extremely knowledgeable guide with expertise in Welsh history, ancient and modern. He navigates with consummate ease the sometimes challenging Welsh highways and byways. He is friendly, helpful, and allows travellers to see sights and locations they might otherwise miss.

“His flexibility in planning our trip was greatly appreciated, as was his professional expertise in choosing comfortable and interesting accommodation. We would highly recommend Dragon Tours for anyone seeking a unique, tailored Wales experience.”

Ruth and Roger Ralph, Maine, USA 

“I just wanted to thank you once again for the really wonderful tour. It was everything I hoped for and more! Your knowledge of Welsh history – and your making it live by telling us about it and then showing us places where history happened – was phenomenal!

“We loved every moment. We appreciate that the tour didn’t end until you left us at the hotel in Birmingham! We wish you every good thing for your future, and hope we can meet again.”

Mr & Mrs Tooley, Seattle, USA (Seattle Tour Operators)

“We have been selling holidays to England, Scotland and Ireland for the last 20 years. We have only ever used Wales as a stop-over but this is the most picturesque countryside we have seen in the British Isles.”

Tom & Jean West, Iowa, USA (tracing their family tree)

“Mike, again, thanks for making our trip very successful in all ways. Is it too early to make a reservation for next April? Seriously, we have had time to think our trip over and we would like to do another next year.”

Vic & Cyn Hibbert, Namibia, Africa

“Hallo Mike, greetings from Namibia. Just a short note to thank you most sincerely for the wonderful visit to Wales we spent with you. We really enjoyed very much seeing parts of your beautiful country and learning about some of its history, culture and traditions.

“Thank you too for your friendliness and all the trouble you took to ensure that we had such a successful trip, we appreciate it very much. One day, if we are able, we will return to Wales so that you can show and teach us more.  The personal attention and effort combined with the beauty and secrets of Wales make Dragon Tours a highly recommendable experience.”

Jane Luellen & Christie Triplett, Kansas, USA

“We loved our stay in Wales, what a beautiful country. When we got to London, we were very glad our stay there was short. It didn’t compare to the time we spent in Wales. You made it all so great and accessible – what would we have done without you?”

Gretchen & Missy Andeel, New York, USA

“Recently I took a trip with my mother to the UK and we spent three days with an incredible tour guide named Mike Davies. We fondly called him Dr Mike.

“Dr Mike has a PhD in history and possesses a huge amount of knowledge about Wales and about the entire United Kingdom. He was a vast resource of information to us while we were there, and he took us on a lovely, exciting tour full of sights as well as stories, and I feel that we owe much of the enjoyment of our trip to Mike’s involvement with us.”

Judy Oatis and Judy Nally, New England, USA 

“Thank you for the wonderful trip, you really do a great service. Those tour buses have trouble on the A roads, never mind having them do more scenic routes. No wonder most tours through Wales take one day!!! It is a spectacular country and needs to be seen correctly.”

Katherine Kidder. Maine, USA

“Just wanted to send you a quick note to say hello and to thank you once again for a great time in Wales. It really was extra-special and I keep telling people it was truly a spiritual experience!”

Warren & Lynne Renton, Western Australia

“Prior to booking our [five-day package tour] tour with Mike, we were impressed after reading some of the comments on his website regarding his tours, and liking the idea of a small group, we took the plunge so to speak. We weren’t disappointed.

“We found Mike to be an extremely knowledgeable, interesting and accommodating tour guide – very easy to relate to. We had such a wonderful week in Wales. Being off peak season meant there were only three in the group, plus Mike, and we were really impressed that he was happy to still do the tour for such a small number. We would happily recommend Mike to anyone wishing to visit Wales. Thanks Mike.”

TripAdvisor, 25 July, 2013:

Re: without a car in north Wales

We have toured for 14 days in Wales and Cornwall with Mike Davies of Dragon Tours. Mike is a gracious and most knowledgeable guide, and a wonderfully safe driver. I can recommend his service without reservation. I guess the best way to recommend Mike is to say that we plan to travel with him again.

Joanne, August 2013

Client travel blog and pictures

Ten-day private tour, April/May 2015. Williams/Evans family history tour:

Hi Mike,

I had no idea what a treasure we were getting when we met you at Manchester, but the first clue was the CROESO plate on your Dragon Wagon. I immediately checked off ‘Attention to detail’ on the evaluation page at the end of my notebook. Before long that page had to be re-titled appreciation page; later, “This guy is amazing!”

Here are some of the other rubrics I checked:

Calm in an emergency.

Professional.

Never loses his cool.

Personable.

Sense of humour.

Gets me.

‘Got’ ALL of us!

Can answer questions.

History.

Architecture.

Genealogy.

Pitches in and helps with everything.

Makes me feel safe.

Attentive to our comfort – snacks, photo ops, bathroom stops.

Managed to take us to everything on all three of our wish lists.

Chose scenic routes and historic high points we didn’t even know about.

And chose well.

Goes the extra mile.

Welsh cakes in Betws-y-coed.

Good restaurants everywhere.

Telford projects.

The oldest yew tree.

The potter.

The Ruthin Craft Centre.

The coastal drive.

Harlech Castle.

Driving through Conwy Castle.

BONUS: Brought along Llywelyn for his translation services.

BONUS: Both of them taught me Welsh words and pronunciation.

BONUS: When he doesn’t know a bird or flower, he says so (which is a big help).

I’m sure you noticed at first that I would look around and take pictures while you talked about each site; I hope you didn’t feel that you were casting pearls before swine. I hope you also noticed me realising daily how much I was learning from you, clinging to your side to make sure I didn’t miss a word, and filling my little notebook, 100 pages on both sides, before we parted.

And that parting! I was SO shocked to have to proceed without you! Somehow had not anticipated that at all. I did spend a happy day in the National Library, though, looking up Welsh ballads, and another shopping day with Val, and another riding the train across the country, sharing a seat with a man who worked at the National Library who told me the story of the fire two years ago.

Now that I’m home I’m retracing our daily routes on my map as I label my photos, and I’m revisiting some places online. Places like Llangollen – the Llangollen Canal, the Pontcysyllte Aqueduct, Plas Newydd, the hilltop ruin and the Cistercian Valle Crucis abbey.

You’ve opened up another field of study for me.

While I wait to get your book, I’m going to tackle the John Davies history of Wales.

Many thanks

Linda Williams, Iowa, USA

“Because I am from Wales we visit often but this trip was special. Under Mike’s thoughtful guidance, we went to places that were off the tourist track and rich in history and cultural significance. Mike’s deep knowledge of Welsh history and culture greatly enhanced the venture.
He was was efficient and helpful without being intrusive. We will definitely recommend Dragon Tours to our friends who want to visit Wales”.

Robert and Gwenda Rice, Corvallis, Oregon, USA

50 thoughts to “Reviews”

  1. Wonderful experience with Dr. Mike Davies- I’ve done two tours with Dragon Tours. Excellent, expert commentary from a true scholar (and a safe driver too). I’ve made a lifelong friend in Wales! He will personalize your tour based on your interests. HIGHLY RECOMMENDED. I’ll be back.

  2. My first trip to Wales and I was so lucky to have Mike as a guide. We took my 88 year old grandma to see where her grandparents came from. We even found the church they were married in. Our trip was totally customized to us and what we wanted to do. Mike suggested places as well and each place was totally worth it. In places we wanted to see but we’re difficult for my grandma Mike drove her around and showed her other things so she wasn’t just sitting waiting for us. When I make it back there I will be using Mike again.

  3. Thanks so much Mariann. I feel very privileged to have been with you when we went into the church in Llandeilo’r Fan and met the local ladies who showed us the parish registers. Seeing your grandma’s face when she saw the marriage certificate and her grandfather’s signature was one of those very special moments that make me love my job so much. Come back soon. Mike

  4. when I spent a week with Mike in April this year, he really showed me the most beautiful parts of Wales. I absolulty fell in love with the Welsh countryside, its people and the Welsh Cake! No matter where we went, Mike always had an interesting story at hand! I enjoyed this trip so much, that I most probably will repeat it one day, to see the rest of Wales!

  5. We had the pleasure of traveling with Mike last summer. He is incredibly knowledgable and a delightful traveling companion. We asked Mike to organize the whole trip, including making our hotel reservations. He found great places to stay and of course visit. We found him very flexible and easy to work with. Our trip to Wales was to discover my ancestry, unfortunately digging deeper, with the help of Ancestry.com, I found I was French.

  6. My wife and I have travelled in Wales with Mike twice in recent years and we had a fantastic time. It was like we were with a knowledgeable family friend. With Mike’s help we found and visited several family farms where my ancestors had lived many years ago. Wales is a beautiful place to visit but Mike’s commentary and knowledge of Welsh history made our visits a truly excellent experience. We will be coming back to Wales in 2017 and will utilize Mike’s touring expertise again, and every time we go there.

  7. We highly recommend Mike and Dragon Tours! We have done two tours with Mike and both were wonderful. One was of Wales and one was a specially designed tour of Cornwall. In fact, we’ve scheduled a third tour with him this summer along with 10 of our friends! We were impressed with the depth of knowledge that Mike had about the history, archeology, customs, art, food, restaurants (the list could go on and on) which he shared in a manner that made it interesting. We had wonderful accommodations on both tours. The small group size and the personalized attention Mike paid to all the details made the trip really special. Looking forward to my friends meeting Mike and our tour this summer!

  8. As one who travels extensively, I have had the good fortune to meet and know many great people – none finer, however, than Mike and his wonderful family. Engaging, educational and entertaining, my travels with Mike through the lush landscapes of Wales ensured that my first visit there won’t be my last. Much appreciated amigo!

  9. I fully agree with all the nice comments about Dragon Tours and Mike. We took a fantastic trip with him and enjoyed the country so much more thanks to his large knowledge of history, legends, great places to stay and eat and drink, Long live “Penderyn” the best single malt of Wales and better than many of Scotland. Mike knows where to find those unusual place and flexible enough to take you there. One of the best vacations I and Cyndi have had. Want to go back and hopefully will enjoy it even more after learning some of the welsh history thanks to Mike’s books.

  10. A couple of years ago, we toured Wales with Mike. Therefore, we knew he was the only guide for us when we wanted to tour Ireland. We spent 10 days exploring Ireland with Mike. He planned the trip to include our selected sights and, while they were as wonderful as we expected, a place we didn’t know about beforehand, Newgrange, turned out the be the biggest highlight of all. We feel we have seen all the best of Ireland now. It was an excellent trip thanks to all of Mike’s hard work. The sights we saw and the places we stayed in were all fantastic. Trust in Mike to provide you a spectacular trip that will long linger in your memories.

  11. Last year a good friend in Germany retired and it was agreed that we would take him on a tour of Scottish distilleries. I asked Mike to set this up for me and the results were just fantastic. With a simple brief he arranged the most fantastic tour through Glen Coe, the Isles of Sky and Mull with great accommodation along the way. Mike was always helpful and highly knowledgeable about all of the areas we visited and above all a real gentleman. My German friends who were picked up by Mike and Myself direct from Edinburgh airport were simply stunned by the experience.

  12. My friend Judy and I have traveled twice with Mike, a trip through Wales and a trip to Scotland. He helped us plan great itineraries, but he was flexible and accommodating to changes we suggested. He is the quintessential travel professional. We recommend him highly to anyone who is contemplating a private tour.

    Judy Nally
    Worcester, Massachusetts

  13. Mike truly customizes his tours. We really appreciated that he accommodated our request for fewer castles and more about mining, but we also saw a lot of narrow back roads that we might not have travelled had we been on our own. His personal stories highlight some of the sites as well. He stopped at several craftsmens’ sites, knowing of our interest in weaving and pottery. Mike also took time in Merthyr Tidfal to help us try to find documentation of my husband’s great-grandfather. We know he was baptized in that city, but the birth records didn’t reveal his name. Still looking.

  14. My husband and I took an indepth tour of Wales with Mike this summer. It was outstanding!!!!! This was the first trip we had done not using a travel agent….the result was outstanding. We learned more about Wales, including little things that you don’t find in books. Mike is a wonderful guide, he learns what your interests are and takes you to sights you didn’t know about, like wool mills, sheep farms, quilt museums, and the highlight for my husband was the Morgan factory!! The next trip to the UK we will be contacting Mike again!!

    1. Thanks very much Lacinda. It was great to meet you both and it is always a pleasure to revisit the Morgan factory – have you agreed on a colour scheme for your Plus 4 yet????

  15. My mum (from USA) and I from UK) took a private tour of South Wales in December 2015 and loved it. Mike was great about making an itinerary for us, but when we wanted to go a little off-course, he was very accommodating . We really liked the private attention and his commentary about Wales. We learned a lot.

  16. I have been on 2 tours with Mike- the first back in 2011. There were only 2 of us and Mike squeezed us in for the only 4 days he had free while we were there. But what we saw and did in those 4 days were the highlight of a 5 week holiday. Plas Mawr, the Menai Bridge, Welsh Cakes in Betws-Y-Coed, Valle Crucis Abbey, going down the Big Pit Mine, a visit back in time to Llanwiach Manor and and my personal favorite of the whole holiday -seeing the little Church of Merthyr Issui at Patricio. Mike was so knowledgeable and made history come alive for us and I cried when when we said goodbye.
    3 years later when I was planning a trip with some cousins–5 ladies all of us over 60- it was a no brainer – although I must admit having suggested Mike I hoped he was going to be as good as I remembered!
    We sent him a wish list plus our likes and preferences and he did an amazing job as we saw most of what we wanted plus some unexpected extras.
    19 days we spent with him exploring the Highlands of Scotland , the Lakes District, Wales, Cornwall and the Cotswold’s.
    19 days of seeing amazing places all with Mikes special commentary , staying in fantastic accommodation and eating beautiful food. But the thing we all remember is Mike’s kindness and his ability to work out everyone’s individual needs and seamlessly fit them in – Jan’s coffee stops, Joys bathroom stops, my passion for black pudding and all of our photo opportunities. I think the unexpected bonus was we had so much fun – we laughed, learnt a few new phrases that we still refer to when we get together- and made a lifelong friend.
    If you want an individually customized holiday full of informed commentary with the best guide in the world then look no further than Dragon Tours with Mike- you won’t be disappointed.

  17. Having Welsh ancestors, I wanted to see the ‘Land of my fathers.’ By complete luck, I booked a group tour for my wife and myself, which turned out to be a private tour because no one else booked our time. This is, of course, istrue to how Mike is – he did not cancel, but turned into a more customized experience. Because this tour was made special by Mike’s knowledge, personalizing of the itinerary, his humor, and as one other reviewer has said, his ‘getting’ of us as individual people, we booked another tour about a year later. This we set up as a private tour, bringing my sister along, to see Wales, and some specific family sites. I have recommeded Dragon Tours to several folks in our Oregon Welsh community, and would heartily do so for any individual, couple, or group. What a wonderful way to see beautiful Wales!

    1. Thanks so much John. I learned a lot about the Oregon Welsh from you and it was great to be able to personalise your tour as I got to visit some great sites with you too. Hope you return to Wales sometime. Have a great 2017. Mike

  18. I booked a tour with Mike requesting that we explore the different castles of Wales. My family and I enjoyed every moment of the trip and also appreciated the recommendations that Mike made to add to our trip. This included Roman ruins and an old church to see Celtic stones. We had such an amazing time exploring and learning about the rich history of Wales. Mike told us many fascinating stories and interesting facts about Wales and we learned so much thanks to him. We were also able to see a good amount of scenery and try some local specialties like Welsh ice cream. Mike was flexible with our timing but still managed to fit everything we wanted to see in the allotted time. There is already talk of returning for a Neolithic tour of Wales!

    1. Thanks so much Carlo. It was great to meet you and your family. It was a lovely tour before Christmas. Hope you come back to see the Neolithic sites. Have a great 2017. Mike

  19. My family’s group of eight (with ages ranging from our twenties to our eighties) had a great trip with Mike and Dragon Tours in 2011. Mike does a great job of accomodating tour requests while ensuring you get to see and experience some of the highlights and sights you may not necessarily know about when planning your travel. Mike also established a great relationship with each person in our group, took care of providing quality accomodations and transportation from start to finish, and maintained enough flexibility with the tour to allow each of us to enjoy some of the places we visited according to our own unique interests. More than a tour planner and leader, Mike offers impressive insights on Welsh history as well as the Welsh language. We were all glad we had him as the leader of our journey through Wales and would without a doubt choose Dragon Tours again.

  20. My sister and I arrived in June 2012 to mile long lines at Heathrow, which, in all its collective wisdom, had just shrunk its workforce in preparation for the Olympic Games. But there was Mike at the end of it all, patient and smiling, whisking us away to WALES! Mike really should have some sort of ambassador designation, at least a medallion for the front of his trusty Mercedes van! He’s that rare blend of historian, connoisseur, guardian, wit, and treasure hunter (hotels, castles, restaurants, shops, vistas, dead relatives!), all the things that make up the consummate host! And how he handles those one-lane, hedge-rowed country roads is nothing short of miraculous! This summer 2017 Mike will be shepherding us once again! My cousins and I have peppered Mike with questions, requests and possibilities and he is endlessly kind and creative in his responses. He’s even arranged a falcon flying experience! So, what do I like best about this company? With Mike, we are safe but not smothered, and connected instead of fish-bowled. And there is a lot of laughing! Go, just go! You can thank me later!

  21. I am originally from Carmarthen, South Wales but now live in the US. When 7 friends convinced me to plan a trip to Cornwall and Wales, I was lucky to hire Michael as driver and tour guide. What a wonderful experience. Two years later these friends are still talking about the trip. Their stories and praise for Michael have led many others to ask me to organize another trip to the UK. If I do, I will certainly hire Michael Davies as tour guide. He is very knowledgeable, friendly, and accommodating. I would highly recommend his services to anyone planning a trip to the UK.
    .

  22. Going alone to a new country was a little daunting but with Dragon Tours and Mike and his family the experience was wonderful. I took the two week tour around Wales and fell in love with Wales, the people and the food and countryside. The abbeys and castles were awesome. Mike was a great tour guide and driver. If he did not know the answer to a historical question he would find out. He also included fun things to do that I was interested in doing for example: going to the Slate Mine and quilting shops! I would highly recommend going on a tour with Mike. The group is small and more enjoyable this way. I am ready to come back! Thank you.

  23. In 2014, together with four other 60+ females, we journeyed through Scotland, Wales and England. Mike picked us up in Edinburgh and deposited us, safe and sound after 19 fun filled and informative days, in London. Mike is so knowledgable on all things history, Welsh … and wine.
    The accommodation he booked for us was first class. Some of the places were truly amazing. He knew the best places to steer us for a midday meal in the many villages we visited along the way. He accommodated us for all our requests to stop and take photos, and introduced us to many interesting people along the way, and patiently answered our numerous questions
    He has a great sense of humour (like waiting till you climb up and over a stile before opening the gate you thought was locked), and recites poetry into the bargain.
    We had so much fun in Mike’s company in those 19 days, it was sad to say goodbye at the end. Well worth the experience.

  24. My travel companions and I just got back from a fabulous 7-day tour with Dragon Tours. Our little group was a trio of American middle-aged women with a primary interest in history and genealogy. Mike carefully and thoughtfully devised an itinerary tailored to each of our interests, including a half-day falconry experience which turned out to be the highlight of my trip, along with visits to ancestral sites that are just too emotional to put into words.

    The best way to describe touring with Mike, I guess because we were a group of women, was like having someone’s very reliable, protective, intelligent, history-loving, easy-going husband taking us wherever our heart’s desired. Mike was professional, knowledgeable, and patient…Lord knows he’d have to be to put up with us for 7 days. I’m blessed to also have met his sweet family as well, another unexpected highlight of my trip. If you’re looking for a reliable, knowledgeable guide to take you off the beaten path, Dr. Mike Davies is your man. Trust me!

    1. Thanks so much for your lovely review Debi. It was great to meet you and the girls and I’m delighted that you enjoyed your visit so much. I’m so pleased that you asked about falconry as the experience was wonderful at Pembrokeshire Falconry and it will be something that I will recommend to other clients in the future. I hope to see you in Wales again some time. Diolch Yn Fawr Iawn. Mike

  25. Thanks Mike for a worry free, wonderful, 7-day vacation with Dragon Tours. Our trio of American ladies had an absolutely fabulous time. We covered a lot of territory on our tour with Mike. We learned so much about the history of Wales, the people and the language. The itinerary and accommodations were great, the food was fabulous. Mike was a consummate professional, cool under pressure, and had every detail down. He even anticipated our interests and recommended some wonderful venues to sample the local fare.
    Mike is incredibly knowledgeable, never failing to have an answer for almost anything we inquired about. He took us to some awesome sites “off the beaten path” so we never had issues with crowds. Castles galore and some ancestral homes topped off an historic trip.
    Hands down our half-day falconry experience-became one of the highlights of my Wales trip (unexpectedly, the turkey vulture, Gomez was the star of the show!). Mike’s family joined us for dinner a couple times: wife Marie and son Llewellyn were another highlight for me. They’re simply delightful. I would definitely tour with Mike again. Thank you for a great trip!
    -Allison Cavallo

    1. Thanks Allison. I really appreciate your kind review. It was great to meet you and I hope you can get back to Wales sometime in the future. Many thanks for spending the time to send the message. Please keep in touch. Diolch Yn Fawr Iawn. Mike

  26. Everything everyone has said in these reviews is true!!! Just took my first trip to Wales and spent four days on a private tour with Mike. We explored castles and abbeys and churches and small hidden away gems in the stunningly gorgeous Welsh countryside. To be honest, Wales has never been on the top of my travel list but after this trip, I have definitely changed my mind. Mike made the trip stress free for me by taking care of all the travel details. It’s rare in my life that I get to sit back and just enjoy my travels leaving all the details to someone else so this was a special treat. And Mike handled everything in a highly professional manner and I never saw him break a sweat. He was a delightful storyteller and a lovely travel companion. Can’t wait to book another trip with him!

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